How we collect, use and protect your personal information.
Shopping Expart collects personal identifiers such as name, address, email, phone number, demographic details, financial information (bank and payment details), device identifiers (IP address, cookies), and user activity data to provide better services and enhance user experience.
Collected data is used for processing orders, resolving disputes, troubleshooting, ensuring platform safety, collecting payments, and sending marketing communications (with opt-out options). Internal analytics are also conducted to improve overall service quality.
Shopping Expart implements strong physical, electronic, and procedural safeguards to protect your information from unauthorized access or misuse.
Users can manage or update their personal details, opt-out of non-essential communications, and control cookie usage through browser settings or their account preferences.
A dedicated Grievance Officer is available for addressing concerns or complaints regarding data collection, usage, or privacy-related issues.
Your information may be shared within the Shopping Expart group and with trusted third-party partners such as logistics providers, payment gateways, and analytics services to complete service delivery. Data may also be shared with law enforcement when required by law.